MediaKnowledge Features
Media Design Associates' Knowledge Manager makes publishing, sharing and collaborating on knowledge easy. Click on a feature below to learn more about it. If you require a particular feature and cannot find it listed below, please Contact us.
Media Knowledge - Publish
Share knowledge, including Microsoft Office documents and PDF files from your web browser.
Share knowledge, including Microsoft Office documents and PDF files from your web browser.
Media Knowledge - WorkflowNEW!
Create permission-based workflows for publishing and updating knowledge items.
Create permission-based workflows for publishing and updating knowledge items.
Media Knowledge - IntegrationNEW!
Integrate users and groups from Microsoft Active Directory, Novell eDirectory, etc.
Integrate users and groups from Microsoft Active Directory, Novell eDirectory, etc.
Media Knowledge - Feedback
Various feedback mechanisms help to improve quality of knowledge including "helpful" ratings.
Various feedback mechanisms help to improve quality of knowledge including "helpful" ratings.
Media Knowledge - Attachments
Attach files to articles and search the contents of Microsoft Office and PDF attachments easily.
Attach files to articles and search the contents of Microsoft Office and PDF attachments easily.
Media Knowledge - Publish
Set start/expiry dates to show time-sensitive knowledge items only when required.
Set start/expiry dates to show time-sensitive knowledge items only when required.
Active Response
Provide commonly requested knowledge in response to search words as they are typed.
Provide commonly requested knowledge in response to search words as they are typed.
Media Knowledge - Quick Edit
Add new knowledge and change existing entries while browsing your knowledge base.
Add new knowledge and change existing entries while browsing your knowledge base.
Media Knowledge - Print
Fast search of knowledge items including META data, custom fields and attachments.
Fast search of knowledge items including META data, custom fields and attachments.
Media Knowledge - Syndicate
Share content via RSS with automatic syndication of categories, hot topics, etc.
Share content via RSS with automatic syndication of categories, hot topics, etc.
Media Knowledge - Themes
Choose from included themes or integrate into your existing website or intranet design.
Choose from included themes or integrate into your existing website or intranet design.
Media Knowledge - Users
Multiple user accounts which can be assigned to local or LDAP groups.
Multiple user accounts which can be assigned to local or LDAP groups.
Media Knowledge - Print
Printer friendly versions of all knowledge items are only a click away.
Printer friendly versions of all knowledge items are only a click away.
Media Knowledge - PDF Export
Export knowledge items into PDF format for printing or archiving in just one click.
Export knowledge items into PDF format for printing or archiving in just one click.
Media Knowledge - Send Via Email
Send links to knowledge items via email to friends, customers or associates.
Send links to knowledge items via email to friends, customers or associates.
Media Knowledge - Backups
Backup your entire knowledge base in just a few clicks from the control panel.
Backup your entire knowledge base in just a few clicks from the control panel.
Media Knowledge - Related Articles
Related knowledge items are detected and shown automatically to facilitate easy browsing.
Related knowledge items are detected and shown automatically to facilitate easy browsing.
Media Knowledge - Custome Fields
Create, assign, filter and search unlimited custom data fields for knowledge items.
Create, assign, filter and search unlimited custom data fields for knowledge items.
Media Knowledge - Stats
Get a complete overview of how customers, staff and partners are using your knowledge base.
Get a complete overview of how customers, staff and partners are using your knowledge base.
Import existing knowledge items using the CSV-based import wizard.
Media Knowledge - Groups
Flexible group-based permissions for granular control over your entire knowledge base.
Flexible group-based permissions for granular control over your entire knowledge base.
